Shipping + Returns
All items are handmade to order by designers. Due to the handmade nature of our products all sales are final. Each piece might result slightly different from the sample shown in picture. We do not accept returns or cancellations and neither do our Designers. If the piece is defective, all claims must be made within 5 days of receiving your piece. If we confirm the piece is indeed defective a new piece will be made and sent from the Designer. Additional shipping fees will apply. Each item has a different timeline for production and can take between 2-6 weeks to ship. Rush order is for select designers and available upon request. Additional fees apply.
We do not accept returns, exchanges, or cancellations but please contact us if you have any problems with your order.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Modification and Rush orders
Slight modifications can be made to items, such as color, sash length, netting color or center piece embellishment. Some exclusions apply. All modifications are subject to a cost difference. For special requests, comments, concerns, please email Brianna@moodandmuse.com.
We do not accept returns or cancellations and neither do our Designers